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Frequently Asked Delivery Questions
Our standard delivery period is 3-5 working days. Some items may have a longer delivery period and will state the estimated delivery time within the listing.
Made to measure products can take up to 10-15 working days to be dispatched.
We may need to split your order to fulfil these from different warehouses and the parcels may not arrive on the same date.
Unfortunately, we are unable to ensure delivery on a specific date. Once the shipment is dispatched, the carrier will reach out to you to provide a time slot for delivery. In the event that you are not available to receive the delivery, you will have the option to choose from various delivery alternatives, such as leaving the package with a neighbour or in a secure location depending on the carrier.
We utilize multiple carriers based on the size and weight of your order. Our carrier partners include DPD, DX, Evri, and Royal Mail.
If you are aware of any issues with a specific carrier delivering to your address please let us know prior to purchase or leave a note at the checkout and we will arrange for a different carrier to handle your delivery.
Need to change your delivery address? Use our quick contact form for the fastest response! Visit https://www.idealtextiles.co.uk/pages/contact-us and select the 'Change Address' option. Please include your order number for speedy service.
Important: If your order has already shipped, we might not be able to update the address
Our standard delivery period is 3-5 working days.**
Mainland UK
Standard Shipping 3 - 5 Working Days
Orders up to £74.99 - £3.95 Delivery
Orders £75.00 and Over - Free
Channel Islands & Isle of Man
Standard Shipping 3 - 5 Working Days
Orders up to £29.99 - £6.95 Delivery
Orders £30.00 to £49.99 - £8.95 Delivery
Orders £50.00 and Over - £10.95 Delivery
Northern Ireland
Standard Shipping 3 - 5 Working Days
Orders up to £29.99 - £4.95 Delivery
Orders £30.00 to £49.99 - £6.95 Delivery
Orders £50.00 and Over - £8.95 Delivery
*We may need to split your order to fulfil these from different warehouses. Parcels may not arrive on the same date.
**Made to measure products can take up to 10-15 working days to be dispatched